Tag: POS

Pathfinder offers a range of software products and Retail Point of Sale software solutions which integrate a wide spectrum of customer requirements, streamlining business functions and increase organizational efficiency with a definite mark of quality with a ROI assurance. Pathfinder is a leading retail software solutions provider in India, APAC Regions & Middle East and provides end to end solutions for retail automation, retail sales and inventory management, products management and planning.

Pathfinder has a dedicated pool of IT professionals equipped with strong knowledge, rich experience and sound logic. This blend comes from diverse backgrounds, education in leading technical institutes, and track records from associations with leading IT companies. It is our strong conviction that every business Firm or Organization, irrespective of its size, has some common needs and some needs that are absolutely specific. Our team takes an approach based on these needs and adopts relevant strategies. We are an organization driving a huge clientele on a committed path of delivering quality products and a range of software solutions with core competencies in Retail Management, Point of Sale, Bar code Automation, Mobility solutions on PD_A / Hand Held Terminals, Enterprise Solutions and web services. We have a global and phenomenal presence in India, USA, Singapore, Malaysia, Qatar, and Srilanka spreading ever & across with more than 500 corporations as our business milestones.

XtreMe eSmartStore has intrinsic flexibility to suit multiple, diverse business models :

XtreMe e-Smart Store Point of Sale boasts speed, ease of use, reliability and an extensive range of powerful features designed for an array of diverse retail verticals ensuring your business is operational at all times. XtreMe eSmartStore Point of Sale and retail management tools ensure that you serve your customers effectively whilst maintaining tight control over business processes, performance and generates immediate cost savings. XtreMe eSmartStore provides your workforce with the necessary gears at the Point of Sale to deliver unmatched customer service. Processes are streamlined to eliminate confusion, decrease the time required for staff training and create a more efficient way of working. Features Easy to use application interface and configurable sales screen Fast multi-mode product look up feature (EAN

UPC

PLC / SKU) Support for split tenders – cash, card, cheque or voucher for a single transaction Support for multiple currencies configuration Support for custom bill id Support for Price over-ride Support for Deposit collection and utilization Manage Line item and overall discounts On-Screen alert of promotional items Suspend billing and resume Support to generate cost estimates at the till Support for Home Delivery, Rate based & Non Inventory sales Support for on-account sales Manage exchanges & returns On-Screen excess cash alert Alerts on exceptional transactions On-Screen shift settlement with denominations On-Screen verification for high value items Support for customer registration at the till Robust customer search options and customer history Issue and redemption of gift vouchers /credit notes Support for Warranty Tracking Manage salesman shifts & commissions Automated data collection from weighing scale Touch screen, Bar code scanning, Receipt Printer & POS keyboard support Cash drawer support (pops drawer automatically) Pole display support (displays purchase information to the customer) Supports portable hand-held terminals for Q busting Supports Shop in Shop formats On-screen help options Maintain real-time, inventory control for your stores with XtreMe eSmartStore: XtreMe eSmartStore inventory module comprises of a detailed management features including Product and Pricing Control, Stock Control, Staff Management, Point of Sale Configuration, Loyalty Rewards, Accounts, Audit Control and a comprehensive set of Reports and Analysis Tools. All information can be accessed in real-time both onsite and remotely over the web, so that business decisions can be based on precise timely information Features Easy to use, Windows-based management screens Create and manage products, departments and categories Support for 09 levels of SKU categorization Create & Manage custom unit descriptions Supports Auto-generated / custom product codes Ability to maintain multiple vendor / EAN codes Auto indenting based on MBQ, ROL & Lead Time GRN & Delivery Authorization Set product shelf life and expiry Tag products to a BIN location Derive selling prices based on MRP / cost price Price Mark up / Mark down Set multiple pricing levels Bar code generation and printing – all popular bar-code types supported Add unique codes for products without bar-codes Multiple barcodes per product code allowing for differing pack sizes Monitor and updates stock levels automatically in real time Track inventory by category classification, department and product bar code Apply promotions, including individual product discounts, fixed price, quantity discounts and product bundling Seasons, Schemes, Promotions, Mix and Match Manage packet sales Grouping and UN-grouping of products Stock Adjustments Transfers between warehouse and retail stores Material Resource Planning Ticket printing for shelf edges tickets or product bar codes Supports portable hand-held terminals for inventory counting and order entry One of our main strengths is our in-house retail expertise and support, which is second to none. The immense depth of XtreMe Retail Solutions coupled with its use of retail logic makes it an ideal choice for any specialist retail business, regardless of size. Whether you are a single shop or represent a large retail organization with nationwide branches, XtreMe Retail Solutions is the answer for your needs. Retailer Sales Reporting XtreMe Imperial – Retailer sales reporting, a centralized reporting system for a malls POS data. It provides access to detailed, consolidated reporting of all retailers. We collect your data, and deliver it through reports that are customized to meet your needs. XtreMe Imperil Retailer Sales Reporting allows you to Manage master information of all retailers Web based daily / optional intranet* reporting of POS data Accurate sales information from retailers. No Misreporting Analytical Information of brand & category performance Average spend size with daily trends MIS to strategist and implement Mall promotions How it works: It all starts with the client software running on each location’s POS server. This client is a small application that is set up to execute using Windows Scheduler. This gives you full control over how frequently the data is sent to the server. Once the data is loaded to the server, using secure FTP over a broadband internet connection, it is loaded in to a MS SQL database. Once there, it is available for reporting using an interface that is simple and easy to navigate. XtreMe Retail POS XtreMe eSmartStore Boutiques Gift Stores Apparel & Footwear Supermarket / Hypermarket Furniture XtreMe Foodie Fine Dining Kiosks & Takeaways XtreMe Axis Food Court XtreMe Bloom Wellness Centers Salon & SPA Our solutions help organizations operate with greater efficiency, integrating and managing business to streamline costs, boost sales and deliver the optimum buying experience to their customers. Can we help support your operations? Why not contact us today to discuss your requirements. To know more about our Point of Sale, email us or call us on +91 44 4394 6666. www.pftec.com

Employee theft will price a retail business thousands of bucks a week. It is one of those business possession or management experiences that is all too often ignored till it has happened to you.
Employee theft is real, take it from someone who has experienced it firsthand. In my case, over fifteen years as a retail business owner, I have experienced 3 occasions of great employee theft costing $a pair of,000, $20,000 and $twelve,000 respectively.
The tragedy is that retailers sometimes have at their disposal tools that, if used properly, cut back the opportunity for theft and thereby protect the money inside the business.
Retail store managers and owners want to require the danger of theft seriously rather than thinking that it might never happen to them. This suggests considering that everybody operating in your retail business is a potential thief. Powerful as this can be, it is the only manner to operate.
At every chance, build it clear that you have got a zero tolerance approach to theft. This will separate you from your employees, therefore be it. It’s essential that you set your want to cut theft previous friendship with an employee. Your business is at risk once all.
Everything in your business with price must be treated with respect. Each day. And you, as the owner or manager, need to demonstrate leadership on the mission to stay theft at a minimum.
Cash. Be obsessive concerning balancing every day. Ensure that your processes are water tight. Eliminate opportunities in your processes for fraud. Consider partaking a 3rd party not connected with the business to audit your processes. Review video footage regularly. Have yourself and your manager expertly trained in detecting employee theft at the cash register. Consider bringing in an investigator to assess the team of team members. Better of all, use the facilities in your software.
Track stock. Manipulating stock is one approach workers steal. By obsessively tracking stock available you are a lot of possible to discover employee theft sooner. Use your Purpose of Sale software to track all stock in and out, do spot stock takes and reorder stock. Making your POS software the heart of your stock management makes it tougher for an employee to manipulate stock in stealing from you.
Data. Accurate information is an excellent means to detect and resolve an employee theft problem. Data in your Point of Sale software will provide the proof which you denied would exist. Be open to what the info proves. Take time to learn regarding the theft tracking and management tools in your Point of Sale software. Be committed to using these.
Take a zero tolerance approach here. Staff stealing from you need to control information in some way. As an example, if their sales per hour worked are far not up to others then they might simple not be using the pc system. However, you would have detected off behaviour from your inventory system when reordering stock.

One of the best technologies that your company can ever invest in is POS retail. It is a great way to be able to connect all of your business locations together. For example, if you have business locations in several different areas it is important that you be able to manage all of their sales properly. With POS retail you can organize your business in a way that was never before possible. POS retail allows you to keep track of your company’s entire inventory, and to stay up to date on the latest sales in all of your company’s locations. When you decide to purchase POS retail software it is important that you look for a few vital elements. There are several companies that offer some type of POS retail programs, but their individual values can be the determining factor between your company’s success or not.

Before you consider purchasing POS retail software you will need to make sure that your company has the main factors that will actually benefit from POS retail software. You should have anywhere from 3 to 25 business locations. It does not necessarily matter where they are, or the distance between them. The best POS retail software is typically used for locations when they have 10 to 25 locations. POS retail software is typically used for companies that focus on clothing and apparel, footwear, sporting goods, and electronics. Virtually any type of retail store can use POS retail to help connect all of their locations together.

If you purchase the right type of POS retail software you will not need to worry about polling. In fact, all of your locations will be extremely easy to manage because they will be so well linked together. POS retail software can range in a variety of different prices. You want to be sure that you get the most affordable, powerful, and easy to use retail system available. If you are looking for the best POS retail software for your dollar, you will also want to make sure that the POS retail software is using the most advanced technology in the POS retail industry.

One of the most important things that you will want to look for is the overall support system that the company offers. The majority of Americans are not familiar with this concept, and most business owners do not have time to worry about their POS retail software. Business owners should have the peace of mind that their software is working properly and all of their business locations are being linked together correctly. You want to be sure that the company that you choose to do business with can easily manage your system. You want to be sure that they can easily set up your software, while you manage your business. If you are going to spend money and take the time to learn about this new software, you want to be sure that you are getting the best service available. You want to work with a company that has a history of being credible and has installations worldwide.

point of sale software, retail point of sale, pos retail

Every business unit needs to keep a track over the costs and the revenues generated over a period of time. There is every possibility of a mismatch between the two. Key performance indicators form the basis for determining the performance of any organization. The indicators are sales volume, price management, price optimization and others. These figures help the business units in increasing their sales and profits and in determining the market trends. A retail dashboard summarizes all the data in a top level snapshot. It displays the revenues received in different intervals of time as to have clear distinction of the revenue generated in a specific state in each month.

The laser focused dashboards shows the key performance indicators of every type of business models. Within a dashboard, the KPI (Key Performance Indicators) charts are different for every kind of enterprise. There is large volume of POS data and the dashboards offer retail data solutions by displaying all the KPI. In this competitive world, the retail dashboards have become an integral part of every organization. The owners cannot wait for the data to take crucial decisions. The multiple levels of data are very effective in boosting up the level of sales. The dashboards help in promotional planning, inventory management, and merchandise tracking.

eSENSE Retail make use of the latest technology and offers retail data solutions to the business firms both small and large. The eSENSE Retail solution is a web based application and it integrates various data points into the customized dashboards. Their retail dashboards help in identifying the areas which require action or follow up as to have increase in revenue. eSENSE Retail was established by a team of experts in the field of category management. They have been working with manufacturers distributing retail management tools, products and services to the retail community from many years. Get this opportunity and boost the ROI and have high sales volumes. For more details about their excellent services, please browse through www.esenseretail.com.

Your POS system generates key statistics that tell you about your Retail sales performance.
These key statistics are: Average sale, Transactions per hour, Items per sale, Conversion rate, Sales per hour.

But did you know that tracking these statistics on an individual Salesperson basis can lead you to focused clues about improving individual performance. Most POS systems dont enable you to track individual sales performance or generate individual KPIs (key performance indicators). If they do, they do not allow you to set a Store Sales Goal for comparative purposes.

If your POS system does track these KPIs they can lead you to some very important coaching strategies:

Coaching on Low Average Sale

Salespeople need to create value in the sale by demonstrating more expensive merchandise. This usually requires more skill and more product knowledge.

Customers need to be probed to identify their needs so the Salesperson can match them with the right product. There is no point in launching into a demo unless the needs of the customer are known. This leads to unsuccessful attempts at adding on. Perhaps the sale itself is lost due to inaccurate probing.

If the Salesperson is in a hurry they may not maximise their opportunity to sell. This will usually be characterised by low items per sale and/or high transactions per hour, as well.

Salespeople need to be aware of natural product add-ons such as extended warranties, product customisation and delivery options. Lack of product knowledge again is a cause for low average sale.

Coaching on Low Transactions Per Hour

Salespeople may be guilty of spending too much time with customer and not closing sales quickly enough. This is usually due to a lack of skill or motivation.

You need to identify a specific behavior that is cause the poor performance which may be thing like too much time spent merchandising, taking breaks, smoking, or talking to customers without trying to close the sale.

Converting customer is paramount to increasing transaction per hour.

Approach more customers and try to spend less time with them

Coaching on Low Items Per Sale

Salespeople need to at least attempt to sell more than one item to a customer. Product knowledge and sales confidence are the keys to a successful add on. Lack of sales skill will inevitably result on giving up too quickly or ignoring an opportunity to add on.

Probe customers with broad questions relating to the product they are buying. You may find out something about the customers that leads naturally to the ad on.

Since the customers mind is most open to buying prior to making a buying decision on the primary item, a Salesperson who always waits for that commitment prior to adding on may be minimising his/her chances of successfully adding on.

Salespeople are sometimes much to careful about saving a customers money instead of trying to sell them more items. If the store is quiet Salespeople need to try harder to ad on. Even if the store is busy, a customer who has already decided to make a purchase is more easy to sell something to than a customer walking into the store.

Coaching on Low Conversion Rate

Lack of probing, skill in selling, product knowledge, and approaching customers is usually the cause of low conversation rate.

In most cases increasing the conversion rate of the store is the quickest and easiest way to increase the sales average. Converting one more customer per period can create a dramatic effect on the sales for the day so Salespeople need to close faster and attend to more shoppers.

Lack of clear and targeted demonstrations and a lack of product knowledge can cause wasted time with Salespeople performing the sale but not closing the deal.

Coaching on Low Sales Per Hour

Usually this statistic is low because one of the others is low.

Make sure you are tracking this statistic accurately. If you are measuring sales performance for an individual who is selling for less hours than being tracked this will inevitable show us a low sales per hour.

Summary

Targeting individual deficient sales statistics provides vital clues to Store Managers about the specific area of performance that should be targeted for coaching purposes.

Coaching on the most deficient statistic yields the greatest and quickest results and the potential the biggest improvement in sales performance.

The author of this article has developed a software program used by retail stores to quickly and easily calculate individual salespeoples statistics.